2022 Consumer Returns in the Retail Industry¶
Federation, N. R., & Retail, A. (2022). 2022 Consumer Returns in the Retail Industry.
Cited by¶
1 citation across 1 artifact.
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Domain-specific¶
- Returns Friction
- But online apparel is returned at very high rates — commonly a fifth to a third of units, far above in-store rates
This sourceReports the NRF/Appriss Retail estimate that total US retail returns account for $816 billion in lost sales.
Supported in partVerified against a saved copy of the source
“On average, retailers expect 17.9% of merchandise sold during the 2022 holiday season to be returned”
- But online apparel is returned at very high rates — commonly a fifth to a third of units, far above in-store rates
Verification¶
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Registry ID ref:0d8f2f0898ce · see in the full table