Advanced Access¶
Murray, M., & Berwick, D. M. (2003). Advanced Access: Reducing Waiting and Delays in Primary Care. JAMA, 289(8), 1035-1040.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Mechanisms¶
- Adaptive Appointment System
- The discipline that guards against this is to cap how far and how often a confirmed slot can move, always send the reason with the change, and protect the near term — the logic behind advanced (open) access scheduling, which deliberately holds same-day capacity rather than booking every hour solid.
This sourceMurray and Berwick define advanced access around offering same-day appointments by matching daily capacity to demand and reducing the backlog of appointments booked far in advance.
- The discipline that guards against this is to cap how far and how often a confirmed slot can move, always send the reason with the change, and protect the near term — the logic behind advanced (open) access scheduling, which deliberately holds same-day capacity rather than booking every hour solid.
Verification¶
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Does it back the claim? Not recorded. The single citation of this work carries no recorded support check.
Support is checked per citation rather than per work — the same source can be cited soundly in one article and wrongly in another. Per-citation recording began recently, so a citation with no recorded check is a gap in the record rather than evidence it went unchecked.
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Registry ID ref:16585c3255c4 · see in the full table