On the Folly of Rewarding A, While Hoping for B.¶
Kerr, S. (1975). On the Folly of Rewarding A, While Hoping for B. Academy of Management Journal, 18(4), 769-783.
Cited by¶
4 citations across 4 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Goal Congruence (Alignment)
- Incentive
- Absent this feedback into a deciding agent, the pattern is selection or reinforcement, not incentive. The proxy-attachment invariant. The payoff attaches to an observable proxy for the target; the population optimises the proxy, so proxy-gaming, crowding-out, and Goodhart drift are structural symptoms, not accidents.
This sourceClassic catalogue of perverse incentives where payoff pinned to a measurable proxy rewards the wrong behavior — proxy-gaming, teaching-to-the-test, citation gaming.
- Absent this feedback into a deciding agent, the pattern is selection or reinforcement, not incentive. The proxy-attachment invariant. The payoff attaches to an observable proxy for the target; the population optimises the proxy, so proxy-gaming, crowding-out, and Goodhart drift are structural symptoms, not accidents.
Mechanisms¶
- Incentive Realignment
- Its strength is that it removes the most stubborn kind of resistance — the rational kind — by making adoption locally sensible, and it exposes an uncomfortable truth many change efforts avoid: that the organization has been rewarding A while hoping for B.
This sourceShows how organizational reward systems can pay off one behavior while leaders hope for another.
- Its strength is that it removes the most stubborn kind of resistance — the rational kind — by making adoption locally sensible, and it exposes an uncomfortable truth many change efforts avoid: that the organization has been rewarding A while hoping for B.
- Recognition System
- Its central failure is misdirected reward — the folly of rewarding A while hoping for B.
This sourceIdentifies the recurring organizational folly of rewarding one behavior while hoping for a different behavior.
- Its central failure is misdirected reward — the folly of rewarding A while hoping for B.
Verification¶
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