Healthcare.gov: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management¶
United States Government Accountability Office. (2014). Healthcare.gov: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Domain-specific¶
- Milestone Theater
- … software delivery (feature-complete declarations carrying substantial undisclosed test debt), pharmaceutical and clinical programmes (enrolment and data-lock milestones with deferred query resolution), and government policy implementation (programmes declared "launched" while operationally not yet capable of intake
This sourceA GAO report finding that CMS launched Healthcare.gov without verifying it met performance requirements, when many users were unable to access and use it to obtain insurance information.
Supported in partVerified against a saved copy of the source
“When initial enrollment began on October 1, 2013, many users were unable to successfully access and use the Healthcare.gov website to obtain health insurance information due to problems such as website failures, errors, and slow response times.”
- … software delivery (feature-complete declarations carrying substantial undisclosed test debt), pharmaceutical and clinical programmes (enrolment and data-lock milestones with deferred query resolution), and government policy implementation (programmes declared "launched" while operationally not yet capable of intake
Verification¶
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