The Inmates Are Running the Asylum¶
Cooper, A. (2004). The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity. Sams Publishing.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Domain-specific¶
- False Consensus Effect
- Product and UX design — "I would use this feature" becomes "users will use this feature," reinforced by a self-similar professional circle, with "you are not your user" as the corrective maxim.
This sourceIntroduces personas to counter designers projecting their own "I would use this" onto users; the foundation for the design maxim "you are not your user."
- Product and UX design — "I would use this feature" becomes "users will use this feature," reinforced by a self-similar professional circle, with "you are not your user" as the corrective maxim.
Verification¶
This reference passed the adversarial substantiation pipeline: it was checked to exist and to support the claim it is attached to. See how references were verified.
Registry ID ref:2075eb6a87b8 · see in the full table