Human Performance Improvement Handbook, Volume 2¶
U.S. Department of Energy. (2009). Human Performance Improvement Handbook, Volume 2: Human Performance Tools for Individuals, Work Teams, and Management.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Mechanisms¶
- Shift-Change Briefing
- The guarding discipline is enforced closed-loop communication: the receiver must state critical items back in his own words, because only a correct read-back proves the message arrived as sent.
This sourceDefines three-way communication as sender statement, receiver paraphrase in the receiver’s own words, and sender confirmation or correction.
- The guarding discipline is enforced closed-loop communication: the receiver must state critical items back in his own words, because only a correct read-back proves the message arrived as sent.
Verification¶
This reference passed the adversarial substantiation pipeline: it was checked to exist and to support the claim it is attached to. See how references were verified.
Registry ID ref:2b78facda112 · see in the full table