Users as Designers: How People Cope with Poor HCI Design in Computer-Based Medical Devices¶
Obradovich, J. H., & Woods, D. D. (1996). Users as Designers: How People Cope with Poor HCI Design in Computer-Based Medical Devices: How People Cope with Poor HCI Design in Computer-Based Medical Devices. Human Factors: The Journal of the Human Factors and Ergonomics Society.
Cited by¶
2 citations across 2 artifacts.
Each citation links to the sentence it supports in the citing article.
Domain-specific¶
- Orientation Loss
- Building wayfinding. Hospitals, airports, and transit stations where signage, landmarks, and continuity are insufficient for a visitor to hold spatial orientation; the home turf of the you-are-here marker and overview map. Information architecture of websites and apps. Multi-page sites and deep navigation hierarchies where breadcrumbs, site maps, and menus are the carriers of where you are and how you arrived — and where third-party handoffs are the classic seam that drops them. Procedural / form design in public services. Multi-page benefit applications, multi-step phone trees, and multi-office in-person processes where the user cannot tell which step they are on, what remains, or how to back up. Education and e-learning platforms. Multi-module courses where students lose track of their place in the curriculum, what is unlocked next, and what they have already completed. Medical-device user interfaces. Multi-mode infusion pumps and anesthesia machines where the current mode, parameter ranges, and recent-change history are not legible at a glance, so the operator loses which mode am I in
Supported in partVerified against the publisher's abstract
“we examine how users interact with a computer-based infusion device adapted for terbutaline infusion to treat preterm labor in women experiencing high-risk pregnancies.”
- Building wayfinding. Hospitals, airports, and transit stations where signage, landmarks, and continuity are insufficient for a visitor to hold spatial orientation; the home turf of the you-are-here marker and overview map. Information architecture of websites and apps. Multi-page sites and deep navigation hierarchies where breadcrumbs, site maps, and menus are the carriers of where you are and how you arrived — and where third-party handoffs are the classic seam that drops them. Procedural / form design in public services. Multi-page benefit applications, multi-step phone trees, and multi-office in-person processes where the user cannot tell which step they are on, what remains, or how to back up. Education and e-learning platforms. Multi-module courses where students lose track of their place in the curriculum, what is unlocked next, and what they have already completed. Medical-device user interfaces. Multi-mode infusion pumps and anesthesia machines where the current mode, parameter ranges, and recent-change history are not legible at a glance, so the operator loses which mode am I in
- Progressive-Disclosure Failure
- Medical-device interfaces. Infusion pumps, ventilators, and anaesthesia workstations where emergency-mode controls are buried under menus designed for routine use, while routine displays crowd in parameters the emergency operator does not need
This sourceDocuments an infusion device whose arbitrary operating sequences, poorly differentiated modes and multiple displays caused mode errors and disorientation, forcing nurses to devise workarounds.
Supported in partVerified against the source
- Medical-device interfaces. Infusion pumps, ventilators, and anaesthesia workstations where emergency-mode controls are buried under menus designed for routine use, while routine displays crowd in parameters the emergency operator does not need
Verification¶
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