How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors

M’Chirgui, Z., & Pénard, T. (2011). How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors. European Management Journal.

Type

Journal article

Intellectual base

Primary research

Year

2011

DOI

10.1016/j.emj.2010.12.003

DOI registrant

Elsevier

Link

https://doi.org/10.1016/j.emj.2010.12.003

Cited by

1 citation across 1 artifact.

Domain-specific

• Quality of service
  • Achieved quality, user-perceived quality and resource-control policy are related but distinct; metrics, scope, traffic class, guarantees and observation interval must be declared.

Verification

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Registry ID ref:2c67475977a9 · see in the full table