The Cognitive Walkthrough Method

Wharton, C., Rieman, J., Lewis, C., & Polson, P. (1994). The Cognitive Walkthrough Method: A Practitioner's Guide. Usability Inspection Methods.

Retired. This entry was not a citation. Our extractor stored an inline prose definition from the article as though it were a bibliographic record, so its title is the name of a concept rather than of a published work. The page is kept because links to it still resolve, but it is withdrawn from the reference list. This entry is kept so the citations that pointed at it still resolve, and so the correction is visible rather than silent.

Type

Book chapter

Intellectual base

Review or monograph

Year

1994

Pages cited

105-140

ISBN

9780471018773

Link

no authoritative link yet

Cited by

4 citations across 4 artifacts.

Each citation links to the sentence it supports in the citing article.

Domain-specific

• Cognitive Walkthrough
  • If the action is performed, will the user see that progress has been made toward their goal?

    This sourceThe practitioner's guide's four per-step cognitive-walkthrough questions, among them whether the user will notice the correct action is available and whether progress toward the solution of the task will be visible.

    Supported in partVerified against a saved copy of the source

    “the analysts ask the following four questions”

    Read by an automated reader; not a human review. How support was checked

Mechanisms

• Model Walkthrough Review
  • The guarding discipline, borrowed from the cognitive walkthrough in usability research,

    This sourcePresents cognitive walkthrough as a usability-inspection method that anchors each step to a concrete task and a specific user’s viewpoint.

• Novice Walkthrough
  • Probe each step against a fixed question set. At every step ask, in the manner of a cognitive walkthrough

    This sourceSpecifies four stepwise cognitive-walkthrough questions about the user’s goal, visibility of the correct action, association of action with intent, and feedback showing progress.

• Persona Scenario Walkthrough
  • The procedure is the persona-driven cousin of the cognitive walkthrough

    This sourceDefines cognitive walkthrough as stepping through a task action sequence to identify usability failures in what a user would notice, understand, and do.

Verification

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Links previously used in the corpus

Before the registry existed this work was also linked 2 other ways.

• https://www.colorado.edu/ics/sites/default/files/attached-files/93-07.pdf ×2
• https://books.google.com/books?vid=ISBN0471018775 ×1

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