KCS v6 Practices Guide

Consortium for Service Innovation, K. v. P. G. (2025). KCS v6 Practices Guide.

Type

Report

Intellectual base

Grey literature

Year

2025

Link

no authoritative link yet

Cited by

1 citation across 1 artifact.

Domain-specific

• Knowledge-centered support
  • Knowledge-Centered Support, now named Knowledge-Centered Service, is the Consortium for Service Innovation methodology that embeds capturing, structuring, reusing, and improving knowledge in the workflow of resolving demand rather than treating documentation as a separate after-work activity.

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