Total Quality Control¶
Feigenbaum, A. V. (1961). Total Quality Control: Engineering and Management. McGraw-Hill.
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Primes¶
- Quality Control
- Distinct from quality assurance (which focuses on preventing defects through process design) and quality improvement (which raises the specification itself), quality control operates at the boundary between production and customer, serving as a feedback gate that binds process variation to defined limits, a tripartite distinction Feigenbaum (1961) develops in his framework for total quality control.
This sourceDevelops the tripartite distinction among quality control (defect detection), quality assurance (prevention via process design), and quality improvement (raising specifications); the canonical treatment of QC as one boundary-management element of an integrated quality system.
- Distinct from quality assurance (which focuses on preventing defects through process design) and quality improvement (which raises the specification itself), quality control operates at the boundary between production and customer, serving as a feedback gate that binds process variation to defined limits, a tripartite distinction Feigenbaum (1961) develops in his framework for total quality control.
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