Improving and analyzing signage within a healthcare setting.¶
Rousek, J. B., & Hallbeck, M. S. (2011). Improving and analyzing signage within a healthcare setting. Applied Ergonomics, 42(6), 771-784.
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- Hospital wayfinding runs the same anatomy physically: a visitor seeking a ward is the agent, the decision points are corridor junctions, the cues are signs, and studies show that relabeling signage from internal department names to patient goal-vocabulary — without changing the building — measurably reduces disorientation by raising cue correlation.
This sourceHospital-wayfinding study showing that patient-oriented signage and cue redesign reduce disorientation.
- Hospital wayfinding runs the same anatomy physically: a visitor seeking a ward is the agent, the decision points are corridor junctions, the cues are signs, and studies show that relabeling signage from internal department names to patient goal-vocabulary — without changing the building — measurably reduces disorientation by raising cue correlation.
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