The empowerment process

Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13(3), 471-482.

Type

Journal article

Intellectual base

Primary research

Year

1988

Volume

13

Issue

3

Pages

471-482

DOI registrant

registered by a platform that did not publish the work; the publisher is not recorded

Link

https://doi.org/10.2307/258093 not authoritativefound

Cited from

political_science

Cited by

1 citation across 1 artifact.

Each citation links to the sentence it supports in the citing article.

Primes

• Local Autonomy & Tiered Escalation
  • Triggers and SLAs prevent both under-escalation (issues festering) and over-escalation (specialists swamped).

    This sourceEmpowerment as a motivational construct enabled by diagnostic feedback (metrics) that builds self-efficacy at lower tiers; relates metric-driven improvement to autonomy at the operating level.

Verification

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