The UX Book¶
Hartson, R., & Pyla, P. S. (2019). The UX Book: Agile UX Design for a Quality User Experience. Morgan Kaufmann.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Desire Path
- In software UX, it is keyboard-shortcut adoption, deep-link bookmarking past the navigation, screenshots used for state-sharing instead of the share button, and support tickets that recur in the same place.
This sourceStandard UX-process text on contextual inquiry and reading users' actual (often unintended) behavior — keyboard shortcuts, workarounds, recurring support issues — as design-informing signal rather than misuse.
- In software UX, it is keyboard-shortcut adoption, deep-link bookmarking past the navigation, screenshots used for state-sharing instead of the share button, and support tickets that recur in the same place.
Verification¶
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