What's Measured Is What Matters¶
BEVAN, G., & HOOD, C. (2006). What's Measured Is What Matters: Targets and Gaming in the English Public Health Care System. Public Administration, 84(3), 517-538.
Cited by¶
2 citations across 2 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Goodhart's Law
- The proxy climbs impressively while construct-correlated independent measures — twelve-hour trolley waits, delayed-sepsis mortality — fail to improve in proportion and in places diverge.
This sourceDocuments target-driven gaming in the English NHS (including A&E waiting-time targets) — output distortion, threshold/boundary gaming, and reclassification while headline metrics improve and unmeasured quality does not — and draws the Soviet-target/GDP parallel.
- The proxy climbs impressively while construct-correlated independent measures — twelve-hour trolley waits, delayed-sepsis mortality — fail to improve in proportion and in places diverge.
Domain-specific¶
- Campbell's Law
- Healthcare — surgical mortality league tables incentivize patient selection over better surgery; readmission penalties incentivize reclassification over better discharge.
This sourceDocuments reclassification and patient-selection gaming of staked health-care and public-sector targets.
- Healthcare — surgical mortality league tables incentivize patient selection over better surgery; readmission penalties incentivize reclassification over better discharge.
Verification¶
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