Appointment Scheduling in Health Care¶
Gupta, D., & Denton, B. (2008). Appointment Scheduling in Health Care: Challenges and Opportunities. IIE Transactions, 40(9), 800-819.
Cited by¶
2 citations across 2 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Client Server Model
- Healthcare. A clinic is a server: it is addressable, holds capability (clinical expertise, equipment, the medical record), accepts inbound requests (appointments), multiplexes one facility across many patients, and contacts patients only through opt-in callbacks such as reminders.
This sourceTreats clinic appointment systems with reception triage as admission control, no-shows as abandoned requests, and queueing-discipline design across a shared facility.
- Healthcare. A clinic is a server: it is addressable, holds capability (clinical expertise, equipment, the medical record), accepts inbound requests (appointments), multiplexes one facility across many patients, and contacts patients only through opt-in callbacks such as reminders.
Domain-specific¶
- Available-to-Promise
- Across all of these the residual-per-time-bucket logic, the no-negative-residual invariant, and the commit/decline/counter-quote branch are the same construct, which is why techniques port both directions — overbooking policy moves from airlines to surgery scheduling, and skill-mix-as-constraint moves back from project staffing to inventory ATP
This sourceA review of health-care appointment scheduling, covering access to providers in clinics and the scheduling of elective surgery in hospitals.
Supported in partVerified against the publisher's abstract
“Appointment scheduling systems are used by primary and specialty care clinics to manage access to service providers, as well as by hospitals to schedule elective surgeries.”
- Across all of these the residual-per-time-bucket logic, the no-negative-residual invariant, and the commit/decline/counter-quote branch are the same construct, which is why techniques port both directions — overbooking policy moves from airlines to surgery scheduling, and skill-mix-as-constraint moves back from project staffing to inventory ATP
Verification¶
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Registry ID ref:870247f75083 · see in the full table