Appointment Scheduling in Health Care¶
Gupta, D., & Denton, B. (2008). Appointment Scheduling in Health Care: Challenges and Opportunities. IIE Transactions, 40(9), 800-819.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Client Server Model
- Healthcare. A clinic is a server: it is addressable, holds capability (clinical expertise, equipment, the medical record), accepts inbound requests (appointments), multiplexes one facility across many patients, and contacts patients only through opt-in callbacks such as reminders.
This sourceTreats clinic appointment systems with reception triage as admission control, no-shows as abandoned requests, and queueing-discipline design across a shared facility.
- Healthcare. A clinic is a server: it is addressable, holds capability (clinical expertise, equipment, the medical record), accepts inbound requests (appointments), multiplexes one facility across many patients, and contacts patients only through opt-in callbacks such as reminders.
Verification¶
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