The Strategy-Focused Organization¶
Kaplan, R. S., & Norton, D. P. (2001). The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School Press.
Cited by¶
1 citation across 1 artifact.
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Primes¶
- Goal Congruence (Alignment)
- The feedback-loop property that performance against goals triggers learning and adjustment that reinforces or corrects alignment as circumstances evolve
This sourceDevelops strategy maps and 'make strategy a continual process,' embedding each measure in a cause-and-effect chain and using feedback from performance to learn and adjust.
- The feedback-loop property that performance against goals triggers learning and adjustment that reinforces or corrects alignment as circumstances evolve
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