Improving a human-computer dialogue

Molich, R., & Nielsen, J. (1990). Improving a human-computer dialogue. ACM.

Type

Journal article

Intellectual base

Primary research

Year

1990

DOI

10.1145/77481.77486

DOI registrant

Association for Computing Machinery

Link

https://doi.org/10.1145/77481.77486

Cited by

1 citation across 1 artifact.

Each citation links to the sentence it supports in the citing article.

Domain-specific

• Visibility of System Status
  • Visibility of system status is Jakob Nielsen's first usability heuristic, formulated in 1994, which holds that a system should keep users continuously informed about what is happening through timely, appropriately calibrated feedback: the user should never have to guess whether input has been registered, whether a process is running, whether an action has succeeded or failed, or what the system is waiting for

    This sourceA study finding that identifying specific problems in a human-computer dialogue design is difficult.

    Supported in partVerified against the publisher's abstract

    “A survey of seventy-seven highly motivated industrial designers and programmers indicates that the identification of specific, potential problems in a human-computer dialogue design is difficult.”

    Read by an automated reader; not a human review. How support was checked

Verification

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