Adapting to expectancy violations during telehealth interactions with clients: Communication and technological implications for counselors

Chatterjee, & Ricks. (2026). Adapting to expectancy violations during telehealth interactions with clients: Communication and technological implications for counselors: Communication and technological implications for counselors. Health.

Type

Journal article

Intellectual base

Primary research

Year

2026

DOI

10.1177/13634593261471913

DOI registrant

SAGE Publications

Link

https://journals.sagepub.com/doi/10.1177/13634593261471913

Cited by

1 citation across 1 artifact.

Domain-specific

• Interaction Adaptation Theory
  • Floyd and Burgoon's original experiment found desire particularly influential in its stranger-liking task, while leaving the weighting of incongruent expectation and desire open.

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