Street-Level Bureaucracy¶
Lipsky, M. (1980/2010). Street-Level Bureaucracy: Dilemmas of the Individual in Public Services. Sage.
Cited by¶
3 citations across 3 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Client Server Model
- Public services. Citizens petition agencies that hold authority and respond; the asymmetry of who-initiates and who-is-addressable is sharply visible in bureaucratic design.
This sourceAnalyzes citizens petitioning capability-holding public agencies under finite caseload capacity — the who-initiates / who-is-addressable asymmetry of bureaucratic service relations.
- Public services. Citizens petition agencies that hold authority and respond; the asymmetry of who-initiates and who-is-addressable is sharply visible in bureaucratic design.
- Operational Overextension
- In policy implementation, a regulator opens enforcement on entities whose combined caseload exceeds inspector hours and legal staffing, and enforcement collapses unevenly.
This sourceShows enforcement agents laboring under caseloads that exceed their resources, forcing rationing, screening, and routinized mass processing — enforcement collapsing unevenly when caseload outruns inspector hours.
- In policy implementation, a regulator opens enforcement on entities whose combined caseload exceeds inspector hours and legal staffing, and enforcement collapses unevenly.
Mechanisms¶
- Multi-Level Policy Analysis
- Its failure mode is the street-level trap: policy is remade by the front-line actors who apply it, so an analysis that reads the statute but never the caseworker's actual discretion will predict the wrong local behavior entirely.
This sourceExplains that front-line public-service workers exercise discretion that effectively shapes policy in practice, so analysis of formal rules alone can miss consequential local implementation behavior.
- Its failure mode is the street-level trap: policy is remade by the front-line actors who apply it, so an analysis that reads the statute but never the caseworker's actual discretion will predict the wrong local behavior entirely.
Verification¶
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Links previously used in the corpus¶
Before the registry existed this work was also linked 2 other ways.
- https://www.russellsage.org/publications/book/street-level-bureaucracy ×1
- https://www.russellsage.org/publications/street-level-bureaucracy-30th-anniversary-edition ×1
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