Street-Level Bureaucracy

Lipsky, M. (2010). Street-Level Bureaucracy: Dilemmas of the Individual in Public Service. Sage.

Type

Book

Intellectual base

Review or monograph

Year

2010

Link

https://www.russellsage.org/publications/street-level-bureaucracy-30th-ann

Cited from

computer_science, organizational_management

Cited by

2 citations across 2 artifacts.

Each citation links to the sentence it supports in the citing article.

Primes

• Client Server Model
  • Public services. Citizens petition agencies that hold authority and respond; the asymmetry of who-initiates and who-is-addressable is sharply visible in bureaucratic design.

    This sourceAnalyzes citizens petitioning capability-holding public agencies under finite caseload capacity — the who-initiates / who-is-addressable asymmetry of bureaucratic service relations.

• Operational Overextension
  • In policy implementation, a regulator opens enforcement on entities whose combined caseload exceeds inspector hours and legal staffing, and enforcement collapses unevenly.

    This sourceShows enforcement agents laboring under caseloads that exceed their resources, forcing rationing, screening, and routinized mass processing — enforcement collapsing unevenly when caseload outruns inspector hours.

Verification

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Links previously used in the corpus

Before the registry existed this work was also linked 1 other way.

• https://www.russellsage.org/publications/street-level-bureaucracy-30th-anniversary-edition ×1

Registry ID ref:a6c6a7f4511e · see in the full table