Enhancing the Explanatory Power of Usability Heuristics¶
Nielsen, J. (1994). Enhancing the Explanatory Power of Usability Heuristics. Proceedings of CHI ’94, 152-158.
Cited by¶
2 citations across 2 artifacts.
Each citation links to the sentence it supports in the citing article.
Domain-specific¶
- Error-Message Opacity
- The reference standard that exposes the defect is Jakob Nielsen's ninth usability heuristic, "Help users recognize, diagnose, and recover from errors," which prescribes that a good error message be expressed in plain language, precisely indicate the problem, and constructively suggest a solution
This sourceThe paper from which Nielsen's refined ten usability heuristics derive, including the error heuristic that asks for messages in plain language that pinpoint the problem and suggest a fix; the ordinal position comes from the canonical numbering of that list.
- The reference standard that exposes the defect is Jakob Nielsen's ninth usability heuristic, "Help users recognize, diagnose, and recover from errors," which prescribes that a good error message be expressed in plain language, precisely indicate the problem, and constructively suggest a solution
Mechanisms¶
- Undo or Cancel Flow
- The discipline that guards against this is to bind the control to genuine recoverability
This sourceIncludes genuine undo and recovery support within the user-control-and-freedom heuristic.
- The discipline that guards against this is to bind the control to genuine recoverability
Verification¶
This reference passed the adversarial substantiation pipeline: it was checked to exist and to support the claim it is attached to. See how references were verified.
Registry ID ref:ab69efa44f46 · see in the full table