Investing in the IT that makes a competitive difference.

McAfee, A., & Brynjolfsson, E. (2008). Investing in the IT that makes a competitive difference. Harvard Business Review, 86(7-8), 7-8.

Type

Journal article

Intellectual base

Primary research

Year

2008

Link

https://hbr.org/2008/07/investing-in-the-it-that-makes-a-competitive-difference

Cited from

economics_finance, organizational_management, systems_cybernetics

Cited by

6 citations across 6 artifacts.

Each citation links to the sentence it supports in the citing article.

Primes

• Coordination

  • This sourceFinds that IT-enabled process standardization widens performance spreads between leaders and laggards; supports the claim that shared digital coordination mechanisms (status visibility) outperform informal interpersonal coordination.

• Division of Labor
  • Listed in the references but not attached to a specific claim.
• Environmental Coupling Strength
  • Listed in the references but not attached to a specific claim.
• Layered Coordination & Oversight
  • Listed in the references but not attached to a specific claim.
• Oversight Capacity
  • Listed in the references but not attached to a specific claim.
• Systemic Fragmentation
  • The case illustrates that fragmentation costs are often invisible (clinicians don't see the alternative of integrated care) until they're measured or compared to integrated system

Verification

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