Creative Problem Solving¶
Flood, R. L., & Jackson, M. C. (1991). Creative Problem Solving: Total Systems Intervention. Wiley.
Cited by¶
1 citation across 1 artifact.
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Primes¶
- Boundary Critique
- Design thinking and product design: Problem framing workshops explicitly ask "who is the user?" "who is the non-user?" "who is affected but not a user?"; techniques like assumption mapping and pre-mortems include boundary-questioning moves; inclusive design and disability-rights design push boundaries
This sourceTotal Systems Intervention advances boundary critique and the deliberate expansion of system boundaries to include previously-excluded stakeholders and perspectives; supports the 'push boundaries to include people previously treated as edge cases / non-users' move.
- Design thinking and product design: Problem framing workshops explicitly ask "who is the user?" "who is the non-user?" "who is affected but not a user?"; techniques like assumption mapping and pre-mortems include boundary-questioning moves; inclusive design and disability-rights design push boundaries
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