Reengineering Work¶
Hammer, M. (1990). Reengineering Work: Don’t Automate, Obliterate. Harvard Business Review, 68(4), 104-112.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Mechanisms¶
- Workflow Orchestrator
- Encode a wrong or outdated sequence and the orchestrator automates it into ossification — "paving the cow paths," where automating an unexamined process merely makes its errors faster and harder to change.
This sourceWarns that automating existing, outdated processes merely embeds and accelerates the old way of working; they should be redesigned before being computerized.
- Encode a wrong or outdated sequence and the orchestrator automates it into ossification — "paving the cow paths," where automating an unexamined process merely makes its errors faster and harder to change.
Verification¶
Does it exist? Not checked yet. This entry carries no identifier to resolve. It was extracted from the citation as written in the article, normalized, and deduplicated against the rest of the registry.
Does it back the claim? Not recorded. The single citation of this work carries no recorded support check.
Support is checked per citation rather than per work — the same source can be cited soundly in one article and wrongly in another. Per-citation recording began recently, so a citation with no recorded check is a gap in the record rather than evidence it went unchecked.
See how references were verified.
Registry ID ref:b95de30707a5 · see in the full table