Forms that Work¶
Jarrett, & Gaffney. (2009). Forms that Work: Designing Web Forms for Usability. Morgan Kaufmann.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Domain-specific¶
- Microcopy Ambiguity
- The defensible lever is redesigning the label — a longer verb-plus-object that narrows the decompression space, a consequence-restating confirmation, readback at the safety-critical end. Not copywriting polish. Interface text is load-bearing: "Submit" versus "Send for review" moves completion rates, error rates, exclusion of low-literacy and second-language users, and at the high-stakes end safety incidents.
This sourceDocuments that label and button wording measurably moves completion and error rates, and that terse labels exclude low-literacy and second-language users.
- The defensible lever is redesigning the label — a longer verb-plus-object that narrows the decompression space, a consequence-restating confirmation, readback at the safety-critical end. Not copywriting polish. Interface text is load-bearing: "Submit" versus "Send for review" moves completion rates, error rates, exclusion of low-literacy and second-language users, and at the high-stakes end safety incidents.
Verification¶
Does it exist? Not checked yet. This entry carries no identifier to resolve. It was extracted from the citation as written in the article, normalized, and deduplicated against the rest of the registry.
Does it back the claim? Not recorded. The single citation of this work carries no recorded support check.
Support is checked per citation rather than per work — the same source can be cited soundly in one article and wrongly in another. Per-citation recording began recently, so a citation with no recorded check is a gap in the record rather than evidence it went unchecked.
See how references were verified.
Registry ID ref:d6aef7adb1c0 · see in the full table