Lessons From an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships¶
De Freitas, J. (2024). Lessons From an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships: Identity Discontinuity in Human-AI Relationships.
Cited by¶
1 citation across 1 artifact.
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Domain-specific¶
- ELIZA Effect
- Chatbot and conversational-agent design — from PARRY through commercial assistants to LLM products, where engagement and perceived helpfulness trade on the default attribution and the disclose-or-exploit tension is a live design question. Companion and emotional-AI products — Replika, Xiaoice, and Character.AI, where user emotional attachment forms on this substrate and grief follows a product policy change
This sourceReplika users' close attachment to their AI companions and their mourning when a company update removed a feature, with XiaoIce and Character.AI named as further companion platforms. Replika's February 2023 removal, without notice to users and following an Italian data-protection order, of its erotic roleplay feature. Users' mourning and deteriorated mental health after the Replika update, experienced as losing a partner whose personality had changed, with forum moderators posting suicide-prevention resources.
Supported in partVerified against the source
- Chatbot and conversational-agent design — from PARRY through commercial assistants to LLM products, where engagement and perceived helpfulness trade on the default attribution and the disclose-or-exploit tension is a live design question. Companion and emotional-AI products — Replika, Xiaoice, and Character.AI, where user emotional attachment forms on this substrate and grief follows a product policy change
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