The Effects of Remote Work on Collaboration Among Information Workers¶
Yang, L., Holtz, D., Jaffe, S., Suri, S., Sinha, S., Weston, J., Joyce, C., et al. (2022). The Effects of Remote Work on Collaboration Among Information Workers. Nature Human Behaviour, 6, 43-54.
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1 citation across 1 artifact.
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Primes¶
- Encounter Surface
- In workplaces, hallways, cafeterias, and common areas are encounter surfaces whose loss under remote-work designs removes the chance cross-function encounters that drive cross-pollination.
This sourceFirm-wide remote work at Microsoft made collaboration networks more siloed, cut cross-group collaboration time, and reduced informal/spontaneous interaction—supporting that removing the in-person contact layer fragments cross-function ties and slows integrative work while bounded-task output persists.
- In workplaces, hallways, cafeterias, and common areas are encounter surfaces whose loss under remote-work designs removes the chance cross-function encounters that drive cross-pollination.
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