Overcoming Organizational Defenses¶
Argyris, C. (1990). Overcoming Organizational Defenses: Facilitating Organizational Learning.
Cited by¶
3 citations across 3 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Reflexivity (Self-Reference)
- Organizational behavior: Corporate culture as self-reinforcing belief system; organizational learning loops (single-loop, double-loop, triple-loop learning as formulated by Argyris
This sourceAllyn & Bacon. Argyris single-loop double-loop triple-loop learning organizational-reflection reflexive adaptation.
- Organizational behavior: Corporate culture as self-reinforcing belief system; organizational learning loops (single-loop, double-loop, triple-loop learning as formulated by Argyris
Domain-specific¶
- Thought-Terminating Cliché
- Totalist and cultic movements — Lifton's original substrate: each ideology supplies a small repertoire of slogans ("wait on Jehovah," "trust the leader") that, once produced, end the discussion and supply cover for not engaging. Family and intimate-partner dynamics — "we don't talk about that," "respect your elders," "because I'm your mother" as closure devices for disputes participants cannot or will not resolve, recognized in family-systems and intimate-partner-abuse literatures. Organisational and bureaucratic communication — "we've always done it this way," "above my pay grade," "the decision has been made" ending internal challenges, documented in the literatures on organisational defensiveness (Argyris) and whistleblower suppression
This sourceThe whistleblower-suppression literature named alongside it rests on other work.
Supported in partVerified against the source
- Totalist and cultic movements — Lifton's original substrate: each ideology supplies a small repertoire of slogans ("wait on Jehovah," "trust the leader") that, once produced, end the discussion and supply cover for not engaging. Family and intimate-partner dynamics — "we don't talk about that," "respect your elders," "because I'm your mother" as closure devices for disputes participants cannot or will not resolve, recognized in family-systems and intimate-partner-abuse literatures. Organisational and bureaucratic communication — "we've always done it this way," "above my pay grade," "the decision has been made" ending internal challenges, documented in the literatures on organisational defensiveness (Argyris) and whistleblower suppression
Mechanisms¶
- Facilitated Interpretation Session
- A good facilitator makes the room's reasoning visible — closer to walking people down the ladder of inference than letting each leap privately from data to conclusion.
This sourceTraces how people move from selected data through interpretations and assumptions to conclusions, making those inferential leaps available for examination.
- A good facilitator makes the room's reasoning visible — closer to walking people down the ladder of inference than letting each leap privately from data to conclusion.
Verification¶
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