What Every Merchant Needs to Know About Friendly Fraud

Visa. (2022). What Every Merchant Needs to Know About Friendly Fraud. Visa Security and Trust.

Type

Web resource

Intellectual base

Web

Year

2022

Link

https://corporate.visa.com/en/sites/visa-perspectives/security-trust/what-every-merchant-needs-to-know-about-friendly-fraud.html

Cited by

1 citation across 1 artifact.

Each citation links to the sentence it supports in the citing article.

Mechanisms

• Refund or Reversal Protocol
  • Its central tension is that the very generosity which satisfies honest customers is what abusers exploit; the sharp failure mode is friendly fraud

    This sourceDefines friendly fraud as a legitimate cardholder filing a false chargeback dispute over an intended, valid purchase.

Verification

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