What Every Merchant Needs to Know About Friendly Fraud¶
Visa. (2022). What Every Merchant Needs to Know About Friendly Fraud. Visa Security and Trust.
Cited by¶
1 citation across 1 artifact.
Each citation links to the sentence it supports in the citing article.
Mechanisms¶
- Refund or Reversal Protocol
- Its central tension is that the very generosity which satisfies honest customers is what abusers exploit; the sharp failure mode is friendly fraud
This sourceDefines friendly fraud as a legitimate cardholder filing a false chargeback dispute over an intended, valid purchase.
- Its central tension is that the very generosity which satisfies honest customers is what abusers exploit; the sharp failure mode is friendly fraud
Verification¶
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Registry ID ref:f10ca4b62b00 · see in the full table