Out of the Crisis¶
Deming, W. E. (1986). Out of the Crisis. MIT Press.
Cited by¶
7 citations across 7 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Goodhart's Law
- Mediator Availability Constraint
- The distinction is sharpest in Deming's (1986) account, where quality is a property of the system (standards, processes, statistical control) that management is responsible for designing—separable from the question of who is available to staff that system.
This sourceFoundational quality-management text: locates quality in the system that management designs (standards, statistical process control, the 14 Points), distinguishing systemic quality assurance from the separate question of who is available to staff and supervise the system.
- The distinction is sharpest in Deming's (1986) account, where quality is a property of the system (standards, processes, statistical control) that management is responsible for designing—separable from the question of who is available to staff that system.
- Quality Control
- The structural insight is robust: a semiconductor fab measuring wafer dimensional specs, a hospital monitoring post-operative infection rates, a software team tracking test-coverage drops, and a pharmaceutical manufacturer sampling finished-product potency all exhibit the same detect-compare-respond logic, a cross-domain transferability Deming (1986) emphasized in his integrated theory of management.
This sourceFoundational quality-management text: locates quality in the system that management designs (standards, statistical process control, the 14 Points), distinguishing systemic quality assurance from the separate question of who is available to staff and supervise the system.
- The structural insight is robust: a semiconductor fab measuring wafer dimensional specs, a hospital monitoring post-operative infection rates, a software team tracking test-coverage drops, and a pharmaceutical manufacturer sampling finished-product potency all exhibit the same detect-compare-respond logic, a cross-domain transferability Deming (1986) emphasized in his integrated theory of management.
- Refinement
- It separates an initial candidate state from a target state and names the incremental work required to narrow the gap.
This sourceFoundational quality-management text: locates quality in the system that management designs (standards, statistical process control, the 14 Points), distinguishing systemic quality assurance from the separate question of who is available to staff and supervise the system.
- It separates an initial candidate state from a target state and names the incremental work required to narrow the gap.
Domain-specific¶
Mechanisms¶
- Exception-Lag Review Workflow
- In effect it is a discipline for separating common-cause variation — the ordinary, expected wobble of a stable process
This sourceDistinguishes predictable common-cause variation in a stable system from special causes that call for different action.
- In effect it is a discipline for separating common-cause variation — the ordinary, expected wobble of a stable process
- Quality Control Loop
- Reacting to every individual measurement — treating ordinary scatter as if it were real drift — makes a stable process more variable, not less; correcting toward each deviation is a known way to worsen a process that was already in control.
This sourceShows that reacting to routine variation by adjusting a stable process is tampering that increases variation and worsens performance.
- Reacting to every individual measurement — treating ordinary scatter as if it were real drift — makes a stable process more variable, not less; correcting toward each deviation is a known way to worsen a process that was already in control.
Verification¶
This reference passed the adversarial substantiation pipeline: it was checked to exist and to support the claim it is attached to. See how references were verified.
Links previously used in the corpus¶
Before the registry existed this work was also linked 2 other ways.
- https://search.worldcat.org/it/title/out-of-the-crisis/oclc/013126265 ×1
- https://search.worldcat.org/title/1036768606 ×1
Registry ID ref:42fc68289b9d · see in the full table