Learning in the Thick of It.¶
Darling, M., Parry, C., & Moore, J. (2005). Learning in the Thick of It. Harvard Business Review, 83(7), 84-92.
Cited by¶
5 citations across 5 artifacts.
Each citation links to the sentence it supports in the citing article.
Primes¶
- Replay
- In organizational learning, after-action reviews and post-mortems rerun a captured trace in a decoupled window to extract structure the time-pressured event could not.
This sourceTreats the after-action review as a structured offline rerun of a captured event to extract durable lessons.
- In organizational learning, after-action reviews and post-mortems rerun a captured trace in a decoupled window to extract structure the time-pressured event could not.
Mechanisms¶
- After-Action Reentry Review
- It is the return-from-isolation form of the After-Action Review, whose discipline is to compare intent with outcome candidly enough that the organization actually learns rather than merely files a report.
This sourceFrames the after-action review as candidly comparing intended and actual results so experience produces organizational learning.
- It is the return-from-isolation form of the After-Action Review, whose discipline is to compare intent with outcome candidly enough that the organization actually learns rather than merely files a report.
- Post-Release After-Action Review
- A week later, with the outcome clear, the agency convenes an after-action review structured around four questions: what did we expect to happen, what actually happened, why the difference, and what will we do next time.
This sourceDescribes after-action review as a structured debrief organized around planned results, actual results, the reasons for differences, and what to do next.
- A week later, with the outcome clear, the agency convenes an after-action review structured around four questions: what did we expect to happen, what actually happened, why the difference, and what will we do next time.
- Recruitment-Failure Postmortem
- The reconstruction follows a disciplined after-action review
This sourceDefines the AAR around intended results, actual results, causes, and what to sustain or improve.
- The reconstruction follows a disciplined after-action review
- Retrospective-to-Training Loop
- It is the mechanism that connects learning to reproduction — the reason a mature safety-critical organization gets steadily harder to surprise.
This sourcePresents the after-action review as a recurring process for converting operational experience into reusable organizational learning.
- It is the mechanism that connects learning to reproduction — the reason a mature safety-critical organization gets steadily harder to surprise.
Verification¶
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Does it back the claim? Not recorded. Neither this nor any other of the 5 citations of this work carries a recorded support check.
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